ORDER POLICY

Effective Date: 04-23-25
Contact Email: moxie@chddr.io

At CHDDR.io, powered by Go Ape LLC, our goal is to make financial literacy fun, empowering, and stress-free for families, classrooms, and communities. This Order Policy explains how we handle subscriptions, purchases, billing, and your complete satisfaction.

🛒 Types of Orders

1. Subscriptions

We offer monthly and annual subscription plans that provide access to exclusive educational content, family and classroom tools, and interactive learning experiences.

  • Billing Cycle: Charged monthly or annually based on your plan.

  • Auto-Renewal: Subscriptions automatically renew unless canceled before your next billing cycle.

  • Cancellation: Cancel anytime from your account dashboard. You’ll retain access until the end of your current billing period.

2. Online Courses

Self-paced courses designed for children, families, and educators are available as one-time purchases or bundled in subscription packages.

  • Access is provided immediately after purchase.

  • Courses are hosted within your secure CHDDR.io account.

  • Content is for personal, family, or classroom use only.

💳 Payment & Security

We use secure third-party processors to ensure safe checkout.

  • Accepted Payment Methods: Visa, MasterCard, American Express, PayPal, Apple Pay (where available)

  • Currency: All charges are in U.S. Dollars (USD)

  • Sales Tax: Applied where required by law

📦 Order Confirmation & Access

  • You’ll receive an email receipt upon checkout.

  • Subscription content and digital courses unlock automatically in your CHDDR.io account.

  • Didn’t receive confirmation? Check your spam folder or email moxie@chddr.io.

🎯 Satisfaction Guarantee — Refund Anytime

We believe in what we’re building. If for any reason at any time you’re not completely satisfied with your CHDDR subscription or course purchase, we’ll refund your order—no questions asked.

✅ No expiration window
✅ No hassle
✅ 100% risk-free

Just email us at moxie@chddr.io with your name and order info, and we’ll take care of it. Refunds are processed back to the original payment method and typically appear within 5–10 business days.

❗ Exceptions to Refunds

  • We reserve the right to decline refund requests in cases of platform abuse, fraud, or bulk-license violation.

  • Educator and institutional discounts may be subject to custom refund terms as outlined in your agreement.

🔁 Order Modifications

Need to switch plans, upgrade to a school version, or adjust your subscription?

Email us anytime at moxie@chddr.io—our team responds within 48 hours and is always happy to help.

👨‍🏫 Educator & Group Plans

We work with schools, homeschool co-ops, and PTAs to provide flexible access and discounted classroom rates. If you’re buying for a group of students or educators, reach out to explore multi-seat options and educator support.

📬 Need Help?

We’re real people who care.
📧 Email: moxie@chddr.io
📍 Go Ape LLC – Los Angeles, CA